1. Information Collection

We collect information that you provide directly to us when you register an account, use our services, or communicate with us. This may include:

• Personal identification information (name, email address, phone number)
• Professional credentials and experience
• Payment information for processing transactions
• Feedback and correspondence through our platform

Additionally, we automatically collect certain information via cookies and similar technologies when you use our platform, such as usage details, IP addresses, and device information.

We do not intentionally collect sensitive personal information such as health data, racial or ethnic origin, political opinions, or religious beliefs. However, if you choose to share this information, it may be collected as part of our interactions.

2. Use of Information

The information we collect is used to:

• Facilitate the connection between Yoga therapists and our clients (healthcare professionals, hotels, and corporate entities)
• Process transactions and provide our services
• Improve and personalize user experiences
• Send marketing communications via email and SMS, including newsletters, updates, and personalized opportunities (you may opt out at any time)
• Conduct digital advertising and retargeting campaigns across social media platforms
• Communicate with users regarding their accounts and our services
• Comply with legal obligations and enforce our terms of service

Marketing Communications Opt-In

By providing your email address and/or phone number to My Yoga Network, you are opting in to receive marketing communications via email and SMS. These messages may include updates, newsletters, partnership announcements, and personalized suggestions. You may opt out at any time using the unsubscribe link in emails or by replying with "STOP" to text messages.

3. Information Sharing and Disclosure

We may share information with:

• Healthcare professionals, hotels, and corporate clients in the course of providing our services. Your contact information will only be shared with another party after both parties have explicitly opted in to connect with each other.
• Service providers and partners who assist in the operation of our platform and services, including AI processing partners and advertising platforms. These partners are bound by strict confidentiality obligations.
• Social media advertising platforms (such as Meta/Facebook) for targeted marketing and user acquisition purposes.
• Law enforcement or legal requests when required by law.

We do not sell your personal data to third parties. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

AI Processing Partners

We use third-party AI services to power certain platform capabilities. These services may process your conversations, profile information, and communications according to their own privacy policies and security standards.

Digital Advertising and Social Media Tracking

My Yoga Network uses social media advertising platforms, including Meta, to deliver targeted advertisements and measure campaign effectiveness. This involves:

• Custom Audiences: We may share hashed versions of your email address or phone number with Meta to create custom audiences for advertising purposes.
• Retargeting: Information about your interactions with our services may be used to show you relevant advertisements on Facebook, Instagram, and other Meta platforms.
• Conversion Tracking: We use Meta Pixel and similar tracking technologies to measure the effectiveness of our advertising campaigns and understand user behavior.
• Lookalike Audiences: Your information may be used to help create audiences of users with similar characteristics for advertising purposes.

You can opt out of targeted advertising by:

• Adjusting your ad preferences in your Meta account settings
• Using browser settings to block tracking cookies
• Contacting us at privacy@myyoganetwork.com to request exclusion from advertising audiences

4. Data Retention and Security

We retain personal information as follows:

• Profile and matching data: Retained while your account is active and for 2 years after account deletion
• Communication records: Retained for 3 years for service improvement and support
• Marketing data: Retained until you opt out, then deleted within 30 days
• Legal compliance data: Retained as required by applicable law

We employ a variety of security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction, including:

• End-to-end encryption for data transmission
• Multi-factor authentication for system access
• Regular security audits
• 24/7 security monitoring systems
• Strict role-based access controls

Enterprise Data Protection

My Yoga Network recognizes that we may access sensitive, proprietary, and business-critical information. We maintain stringent security protocols for all corporate data, including complete audit logging of all data access and clearly defined data retention policies.

Data Breaches

In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected users without undue delay and provide information about the nature of the breach, likely consequences, and measures taken to address it.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

For more information about opting out of interest-based advertising, visit:

• Digital Advertising Alliance (DAA): www.aboutads.info/choices
• Network Advertising Initiative (NAI): www.networkadvertising.org/choices

6. User Rights

You have the following rights regarding your personal information:

• Right of Access: Request information about what personal data we process and obtain a copy of your data
• Right of Correction: Request correction of inaccurate personal data
• Right of Deletion: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request that we limit how we use your data in certain situations
• Right to Data Portability: Request your data in a structured, machine-readable format
• Right to Object: Object to processing for direct marketing purposes
• Rights regarding advertising: Opt out of targeted advertising on social media platforms and request removal from custom audiences

To exercise any of these rights, please contact us at privacy@myyoganetwork.com. We will respond within 45 days of receiving a valid request.

Consent Withdrawal

You may withdraw your consent at any time by:

• Marketing communications: Using unsubscribe links or replying STOP to SMS
• Profile matching: Contacting privacy@myyoganetwork.com to remove your profile
• All processing: Requesting account deletion via privacy@myyoganetwork.com

Withdrawal of consent does not affect the lawfulness of processing based on consent before withdrawal.

Data Deletion and Anonymization

To delete or anonymize your data, please contact us at privacy@myyoganetwork.com. We will process your request promptly and will also request removal of your data from advertising platforms where applicable.

7. State-Specific Privacy Rights

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale or sharing of personal information
• Right to correct inaccurate personal information
• Right to limit use and disclosure of sensitive personal information
• Right to non-discrimination for exercising your rights

Notice: We do not sell personal information in the traditional sense, but we do share information with advertising partners, which may be considered a "sale" or "sharing" under California law.

To exercise your California privacy rights, contact us at privacy@myyoganetwork.com or call us at [phone number to be added].

Other State Privacy Laws

Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have similar rights. Please contact us at privacy@myyoganetwork.com to exercise your rights.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at privacy@myyoganetwork.com.

9. Do Not Track Signals

Some browsers have a "Do Not Track" feature that lets you tell websites you do not want to have your online activities tracked. We currently do not respond to Do Not Track signals.

10. International Data Transfers

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to this transfer.

11. Changes to the Privacy Policy

We may update our Privacy Policy from time to time. Any material changes will be communicated to users via email or platform notifications at least 30 days before they take effect. Continued use of the service after changes have been made will constitute acceptance of the revised Policy.

We will post the updated policy on this page with a new effective date.